Help Center / Analytics

Analytics

Analytics provides deeper reporting on conversation volume, chatbot performance, and usage patterns over selectable date ranges.

Availability

The Analytics module requires the analytics plan feature. Free and entry plans may show an upgrade prompt instead of full reports. Check Billing for plan comparison.

What you can track

API summary

Plans with API access can fetch an analytics summary via GET /api/v1/analytics/summary using a workspace bearer token. See API access.

Permissions

Users need conversations.view to open Analytics, consistent with conversation read access.