Agentic workflows
Autonomous multi-step AI that searches catalogs, verifies orders, captures leads, and escalates — orchestrated for eCommerce, not rigid chat scripts.
AI chatbots that know your business
Deploy AI assistants with agentic workflows across your eCommerce website, WooCommerce, and Shopify stores. Automate product discovery, order support, and lead capture — governed from a single enterprise console.
- Agentic eCommerce workflows
- Embeddable chat widget
- Website crawler & FAQs
- Lead capture & handoff
- WooCommerce & Shopify
Everything in the console, built for growth
From your first chatbot to agency-scale white label — the same platform your team uses every day.
Smart chatbots
Create multiple bots per workspace with custom prompts, tools, and AI-powered replies.
Knowledge base
Upload documents, add FAQs, and crawl websites so answers stay grounded in your content.
Embeddable widget
Drop a lightweight script on any site. Customize colors, position, and launcher text to match your brand.
Lead capture
Collect emails and callback requests from high-intent chats, then follow up from the console.
Analytics & API
Track conversations and usage on higher plans. Integrate chatbots into your stack with API access.
Team workspaces
Invite teammates with role-based access for chatbots, billing, settings, and conversations.
White label
Agency plans remove platform branding and support custom domains for client-facing experiences.
Human handoff
Escalate tricky chats to your team when shoppers need a person — keep context and follow up from the console.
Website crawler
Crawl your public site to index pages automatically, refresh knowledge as content changes, and generate FAQ candidates from live copy.
WooCommerce & Shopify
Connect your store for live product search, direct product links, and verified order lookup — credentials stay server-side and encrypted.
Conversation inbox
Review every shopper thread in one place, inspect AI replies and sources, and continue high-value conversations with full transcript context.
AI agentic workflows for eCommerce
Move beyond scripted chatbots. AI Toruk deploys autonomous agents that interpret shopper intent, execute multi-step tasks across your store and knowledge base, and deliver outcomes — 24/7 on your website.
Understand intent
The agent interprets natural-language requests — product questions, order updates, returns, or pricing — in context of the conversation.
Plan & execute
The AI selects the right actions: search your catalog, retrieve indexed policies, verify order credentials, or open a lead form — chained automatically.
Resolve or escalate
Shoppers receive accurate, actionable replies with product links and order details. Complex cases escalate to your team with full context preserved.
Intelligent product discovery
Guide buyers from vague requirements to the right SKU. The agent queries your WooCommerce or Shopify catalog, compares options, and returns direct product links — not generic suggestions.
Post-purchase support
Authenticate shoppers with order number and email, pull live fulfillment status from your store API, and answer shipping or delivery questions grounded in your policies.
Lead qualification
Detect high-intent conversations, capture name and contact details at the optimal moment, and route qualified prospects to your sales team with the full chat transcript attached.
Knowledge-grounded answers
Index FAQs, PDFs, and crawled site content so replies on returns, warranties, and shipping stay aligned with your official documentation — reducing unsupported claims.
Context-aware handoff
When automation reaches its limit, escalate to a human agent with conversation summary, order references, and visitor details — no cold transfers or repeated questions.
Secure tool orchestration
All store API calls execute server-side. Credentials remain encrypted in your workspace and never reach the shopper’s browser — enterprise-grade isolation by design.
Agentic store workflows are included on Professional and Agency plans with WooCommerce and Shopify integrations.
AI chatbots for WooCommerce & Shopify
Connect your store in minutes. Search live product data, share links, and look up order status — without exposing API credentials to shoppers.
Shop Integrations are included on Professional and Agency plans.
WordPress & WooCommerce stores
Connect with REST API consumer keys. Ideal for WordPress shops that want product search and order lookup in chat.
- Search products from your published catalog
- Product links to the right product page
- Order status with order # + billing email
Shopify stores
Connect with a custom app Admin API token — no App Store install. Same product search and order tools for Shopify merchants.
- Search products from your Shopify catalog
- Product links to your storefront
- Order status with order # + checkout email
Secure, server-side store tools
All store API calls run on AI Toruk servers during chat. Credentials stay encrypted in your workspace and never reach the visitor’s browser.
Store chat example
Store connected
Do you have any waterproof jackets under $80?
Yes — I found 3 in stock. The Alpine Shell Jacket is $69 and ships in 2–3 days. View product →
Where is order #1042? Email is buyer@example.com
Order #1042 is Processing and expected to ship tomorrow. You’ll get a tracking email once it leaves the warehouse.
Go live in four steps
Connect your store
WooCommerce REST keys or a Shopify custom app token under each chatbot’s Store tools.
Test connection
Verify credentials in the console before enabling chatbot store tools.
Enable store tools
Turn on product search, product links, and order lookup per chatbot.
Embed the widget
Add the chat widget to your storefront and start assisting shoppers 24/7.
Plans that scale with you
Pricing is loaded live from the console — when superadmin updates a plan, it appears here automatically.
Loading plans…
Go live in three steps
No heavy setup. Register, train your bot, and embed the widget on your site or store.
1
Create your workspace
Sign up in the console and start on the free plan with a guided trial.
2
Add knowledge
Upload content or crawl your site so the bot answers with your real policies and product info.
3
Embed & convert
Copy the widget snippet, publish it, and monitor chats, leads, and usage from the dashboard.
Frequently asked questions
Quick answers about AI Toruk for store owners and website teams.
Does AI Toruk work with WooCommerce?
Yes. Connect via the WooCommerce REST API so chatbots can search products, share product links, and look up order status when shoppers provide an order number and billing email. Available on Professional and Agency plans.
Does AI Toruk work with Shopify?
Yes. Connect Shopify with a custom app Admin API token — no App Store install required. Your chatbot gets the same product search, product links, and order lookup tools. Available on Professional and Agency plans. See our Shopify setup guide.
Can I embed the chatbot on my website?
Yes. Add a lightweight script to any site or WordPress store. Customize widget colors, position, and launcher text to match your brand.
Is there a free plan?
You can start on the free plan with a trial, create a workspace, train a chatbot, and embed the widget before upgrading for more tokens, WooCommerce & Shopify store tools, and advanced features.
What AI powers the chatbot?
AI Toruk uses advanced AI for chat and knowledge indexing. Professional plans also support bring-your-own-key (BYOK) so you can use your own API account.
How do I train the chatbot on my content?
Open your chatbot in the console and add knowledge sources: upload documents, create FAQs, paste manual text, or crawl your public website. Content is indexed with AI-powered search so replies stay grounded in your business information.
Can my team collaborate in one workspace?
Yes. Workspace owners can invite teammates by email and assign roles with granular permissions — for example, support staff who can view conversations but not change billing or chatbot settings.
What happens when my free trial ends?
When your trial expires, most console features pause until you subscribe to a paid plan. You can still access billing, your profile, and account settings to upgrade. Your chatbots and data remain in your workspace.
Can the widget capture leads?
Yes, on eligible plans. Enable lead capture in chatbot settings to collect visitor name, email, or phone from the widget. Submissions appear in the Leads module with links to the related conversation.
How is my data handled?
Each workspace is isolated in the console. Conversations, knowledge, and settings are scoped to your account. Payments are processed by Stripe or PayPal — we do not store full card numbers. See our Privacy Policy for GDPR rights and cookie controls.
Which payment methods are supported?
Subscriptions and token add-ons can be purchased through Stripe (card) or PayPal where enabled. Plans on this page load live from the console, so pricing stays up to date automatically.
Can I remove AI Toruk branding from the widget?
Paid plans with white-label features let you hide the powered-by badge and customize widget colors, position, and launcher text. Agency plans also support custom domains for client-facing experiences.
Is there an API for integrations?
Yes, on plans that include API access. Generate a workspace bearer token in Settings and use the read-only v1 API to pull chatbots, conversations, leads, and analytics into your CRM or reporting tools.
What are AI agentic workflows for eCommerce?
Agentic workflows let your chatbot handle multi-step tasks autonomously — understanding what a shopper needs, searching your product catalog, checking order status, answering from your knowledge base, capturing leads, and escalating when a human is required. AI Toruk orchestrates these actions through AI and secure WooCommerce or Shopify integrations, without fixed scripts or decision trees. Available on Professional and Agency plans.
Where can I find detailed setup guides?
Visit our Help Center for step-by-step guides on every console module — chatbots, knowledge, WooCommerce, Shopify, billing, team roles, and more. Use the built-in search to find answers quickly.
Ready to bond with your first Toruk?
Create your workspace and launch an AI assistant today.