Help Center / Integrations / Shopify

Shopify integration

Connect your Shopify store with a custom app Admin API token — no install from the Shopify App Store. Chatbots search products, share links, and look up order status when shoppers verify their details.

Requirements

• Shopify store with admin access
• Custom app with read_products and read_orders Admin API scopes
• Professional or Agency plan (integrations feature)

Setup

1. In Shopify admin, open Settings → Apps and sales channels → Develop apps.
2. Create an app, set read-only product and order scopes, install it, and copy the Admin API access token.
3. In AI Toruk, go to Settings → Integrations → Shopify.
4. Enter your *.myshopify.com domain and access token, then run Test connection.
5. Open each chatbot → Store tools and enable search, product links, and order lookup as needed.

What the bot can do

• Search products and return titles, prices, stock, and storefront links
• Look up order status when the visitor provides order number and checkout email
• Support store-related escalations when a store integration is active

Security

Access tokens are stored encrypted and used only for server-side Admin API calls — never exposed in the widget. Use read-only scopes and revoke the custom app in Shopify if you disconnect.